Terms and Conditions rm1131 —
Complete Guide for Platform Members

01 Acceptance of Terms and Conditions

By registering, logging in, or using any part of the rm1131 platform — including the website, mobile app, or related services — you hereby agree to be fully bound by these Terms and Conditions. If you do not agree with any provision in this document, please discontinue your use of the rm1131 platform immediately.

These Terms and Conditions constitute a legally binding agreement between you as the user and rm1131 as the platform operator. This document should be read together with Privacy Policy and Responsible Gaming Policy rm1131, which also forms part of the overall agreement between you and this platform.

02 rm1131 Member Eligibility

To register and use rm1131's services, you must meet the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Not be subject to any legal restriction that prohibits you from using online gambling services.
• Register on your own behalf only — not on behalf of another individual or corporate entity.
• Not have previously held an rm1131 account that was terminated due to a terms violation.
• Have the capacity to make decisions independently without any pressure or coercion.

Rm1131 reserves the right to request written proof to verify your eligibility at any time. Failure to provide the required documents within the specified period may result in your account being suspended until verification is completed.

03 Registration & Account Management

During the rm1131 account registration process, you are required to provide truthful, accurate, and complete information. Required details include your full name, date of birth, phone number, and the bank account or e-wallet information to be used for transactions.

Each user is only permitted to hold one (1) rm1131 account only. Registering multiple accounts using the same or different names, phone numbers, IP addresses, or banking details is strictly prohibited and may result in all associated accounts being terminated without any refund.

• You are solely responsible for maintaining the confidentiality of your rm1131 account password.
• Do not share your login credentials with any other party.
• Contact rm1131 customer support immediately if you suspect your account has been compromised.
• Rm1131 will not be held liable for any losses resulting from a user sharing their own login credentials.

04 Deposits & Payment Methods

Rm1131 accepts deposits via a range of local Malaysia payment methods, including DuitNow, FPX, online bank transfers, and e-wallets supported by the platform. All deposits must be made using an account in your own name only — third-party deposits are strictly not permitted.

Minimum and maximum deposit limits are subject to rm1131's current policy, which may change from time to time. The latest deposit limits can be viewed in the Deposit section of your account after logging in.

• All deposits are final and cannot be reversed once successfully processed into your rm1131 account.
• Rm1131 does not charge any processing fees for deposits; however, your bank or e-wallet provider may impose their own charges.
• Deposited funds must be used for gaming purposes on the rm1131 platform and may not be used as a method of money transfer.
• Rm1131 reserves the right to refund deposits if there is reasonable suspicion of fraud or money laundering.

If your deposit has not been credited to your account within the expected timeframe, please contact the rm1131 customer support team with proof of transaction, such as a receipt or screenshot, to facilitate the review process.

05 Winnings Withdrawal

Winnings withdrawals at rm1131 are processed to the bank account or e-wallet registered in your name. rm1131 is committed to a transparent and efficient withdrawal process to deliver the best experience to every member.

• Withdrawal requests must satisfy all applicable bonus wagering requirements (if any) before they can be processed.
• Your first withdrawal may require completion of full KYC verification, including a copy of your identity document.
• Withdrawals can only be made to an account registered in your own name — transfers to third-party accounts are strictly prohibited under any circumstances.
• Minimum and maximum withdrawal limits are subject to current policy and may vary depending on the selected withdrawal method.
• Withdrawal processing time depends on the selected method and may take anywhere from a few minutes to three (3) business days.

06 Bonuses, Promotions & Wagering Requirements

Rm1131 offers its members a variety of exciting bonuses and promotions from time to time. Each bonus and promotion is subject to specific terms and conditions clearly stated on the respective promotions page.

The general terms applicable to most rm1131 bonuses are as follows:

• Bonuses are only eligible to be claimed by members who meet the eligibility requirements specified for each promotion.
• The wagering requirement (rollover/wagering requirement) must be fully met before any withdrawal of bonus funds or bonus winnings can be made.
• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Rm1131 reserves the right to void bonuses claimed through illegitimate means, including via multiple account registrations or bet coordination.
• Bonus validity periods are limited and specified in each promotional offer — expired bonuses cannot be reactivated.
• Rm1131 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Any attempt to manipulate bonus conditions or employ betting strategies deemed as promotional abuse may result in account suspension and forfeiture of all bonuses.

07 Game Rules at rm1131

All games available on the rm1131 platform — including slots, live casino, bingo, sports betting, and wagering — have their own rules that players must understand and follow. It is your responsibility to familiarise yourself with the rules of each game before playing.

• All game outcomes at rm1131 are determined by an independently verified Random Number Generator (RNG) and cannot be manipulated.
• Game results are final and cannot be disputed except in cases of proven technical error.
• In the event of a technical error or service disruption, rm1131 reserves the right to void the affected game rounds and refund the player's original bets.
• The use of automated software, bots, scripts, or any tool designed to gain an unfair advantage in gameplay is strictly prohibited.
• Rm1131 employs advanced detection technology to identify any fraudulent attempts or use of unauthorized software.

08 Permitted User Conduct

Users of the rm1131 platform are required to act responsibly, respectfully, and in compliance with all applicable rules. The following are examples of prohibited conduct on the rm1131 platform:

• Using offensive, racist, or abusive language toward any other user or rm1131 staff.
• Spreading false or misleading information about rm1131 or its services.
• Using your rm1131 account for any illegal activities, including money laundering or fraud.
• Attempting to hack, attack, or disrupt rm1131's technical infrastructure.
• Exploiting any platform bugs or technical errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or cause losses to the platform.

Rm1131 takes all reports of suspicious activity seriously and will take immediate action, including account suspension and reporting to the relevant authorities, where necessary.

09 Privacy, Data & Information Security

Rm1131 is committed to protecting the personal information of all its members. All data you provide during registration and use of the platform is collected, stored, and processed in accordance with rm1131 Privacy Policy comprehensive.

• Your personal information will not be sold, rented, or shared with third parties without your consent, except as stated in the Privacy Policy.
• All communications between your device and the rm1131 server are protected by 256-bit SSL encryption.
• Rm1131 uses a two-factor authentication (2FA) system as an additional security layer for your account.
• Your transaction data and financial information are stored securely in accordance with the highest industry security standards.

You agree that rm1131 may use your information for service improvement purposes, account-related communications, and platform promotions — subject to the notification preferences you have set in your account.

10 Account Suspension & Termination

Rm1131 reserves the right to temporarily suspend or permanently terminate any account without prior notice under the following circumstances:

• Violation of any provision in these Terms and Conditions.
• Detection of fraudulent activity, money laundering, or suspicious behaviour.
• Failure to provide the requested KYC documents within the specified timeframe.
• Multiple account registrations by the same individual.
• Use of false information during account registration or verification.
• Attempting to exploit technical bugs or manipulate the game system.

You may also request to close your own account at any time by contacting the rm1131 customer support team. Prior to closure, any valid remaining funds in your account (excluding bonus funds that have not met wagering requirements) will be processed for withdrawal in accordance with standard procedures.

11 rm1131 Liability Limits

Rm1131 provides its platform on an "as is" basis and makes no guarantees regarding continuous platform availability, except to make best efforts to ensure high uptime. To the extent permitted by law, rm1131 is not liable for:

• Financial losses incurred as a result of using the rm1131 platform.
• Service disruptions or downtime caused by technical factors or force majeure.
• Losses arising from unauthorized use of your account due to your own negligence.
• Delays in deposit or withdrawal processing caused by banks or third-party payment providers.
• Any indirect, consequential, or punitive damages arising from the use of the platform.

Rm1131 always strives to deliver the best service; however, players are reminded that all forms of gambling carry financial risks that must be borne by the player. Please play responsibly and within your financial means.

12 Amendment of Terms and Conditions

Rm1131 reserves the right to modify, add, or amend these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to members via in-platform notifications or the email registered to your account.

The effective date of the latest version of these Terms and Conditions is as indicated at the top of this document. Continued use of the rm1131 platform after an amendment takes effect constitutes your full acceptance of those changes.

If you have any questions regarding these Terms and Conditions, please contact the rm1131 customer support team, who are available to assist you at all times. We are committed to ensuring every member understands their rights and responsibilities on the rm1131 platform.