Rm1131 takes every member's privacy seriously. This policy clearly explains how we collect, use, store and protect your personal information as a user of our online entertainment platform in Malaysia.
We don't just make promises — every one of these security layers is already active and protecting your data every day.
All data transmitted between your device and rm1131 servers is protected by 256-bit SSL encryption. This means sensitive information such as passwords, account numbers, and transaction data cannot be read by third parties while in transit.
Rm1131's KYC process uses a secure, encrypted identity verification system. Documents you upload are only accessible by the approved verification team and are securely deleted once the process is complete.
Member personal data is stored on servers protected by multi-layered firewalls and strict access control systems. Database access is restricted to authorised personnel only, based on job requirements.
Rm1131 does not sell, rent or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — it is not our business commodity.
The rm1131 mobile app uses two-factor authentication (2FA) and automatically expiring login sessions. Unauthorised access to your account via a lost or stolen device can be quickly blocked through our customer support.
The rm1131 Privacy Policy is reviewed and updated periodically to ensure it remains aligned with technological developments, legislative changes, and the latest data protection best practices in Malaysia.
Rm1131 ("we", "Platform" or "rm1131") is committed to protecting and respecting the privacy of every individual who uses our services. This Privacy Policy explains how we collect, process, store and protect your personal information when you register, log in or use any service offered through the rm1131 platform.
This policy applies to all users of the rm1131 platform, including website visitors, registered members, and any individual who interacts with our platform via the website, mobile app, or official rm1131 communication channels.
By registering or using the rm1131 platform, you agree to the data collection and usage practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
rm1131's Commitment: We process your personal data solely for legitimate, necessary, and permitted purposes — nothing more.
Rm1131 collects several categories of personal information depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Examples of Information | Main Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | KYC verification & fraud prevention |
| Contact Data | Phone number, email address | Account communication & notifications |
| Financial Data | Bank account number, bank name, e-wallet details | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security & platform analytics |
| Usage Data | Gaming history, betting activity, session duration | Service improvement & responsible gaming |
| Communication Data | Customer support chat records, feedback | Complaint resolution & service improvement |
We only collect data that is strictly necessary for the stated purposes. rm1131 does not collect irrelevant or excessive information beyond what is required for platform operations.
Rm1131 uses the personal information collected for the following purposes, all within a lawful and reasonable scope:
You can manage your marketing communication preferences through your rm1131 account settings. Unsubscribing from marketing emails does not affect important notifications related to your account.
Rm1131 processes your personal data on one or more recognized lawful bases, depending on the purpose of processing:
Rm1131 does not sell or rent your personal data to third parties. However, in the course of operating the platform, we may share your information with selected parties in limited circumstances as follows:
All third parties who receive data from rm1131 are required to process that information in accordance with data protection standards equivalent to or higher than those we apply. We are not responsible for the privacy practices of third parties acting outside the scope of their agreement with rm1131.
Rm1131 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or for as long as required under applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, rm1131 will delete or anonymise that data in a secure and permanent manner.
Rm1131 uses cookies and similar tracking technologies to enhance the user experience, analyze platform traffic and ensure security functions operate smoothly.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the rm1131 platform.
As an rm1131 member, you have the following rights regarding the personal data we hold about you. You may submit requests relating to these rights through our customer support channels:
You have the right to obtain a copy of the personal data we hold about you and information on how it is used.
You have the right to request correction of any inaccurate or incomplete personal data held in our records.
In certain circumstances, you may request that we delete your personal data, subject to applicable legal obligations.
You may request that we restrict the processing of your data in certain situations, such as during a dispute regarding data accuracy.
You have the right to receive the data you have provided to us in a structured, machine-readable format.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
Response Time: rm1131 will respond to requests relating to your privacy rights within thirty (30) business days from the date the request is received.
Rm1131 implements a range of technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse or disclosure. These measures include:
While we take all reasonable steps to protect your data, no security system can be guaranteed to be one hundred percent foolproof. In the event of any data breach affecting your personal information, rm1131 will notify you within the timeframe specified under our incident notification procedures.
The rm1131 platform is strictly for individuals aged 18 and above only. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data belonging to a child has been collected without our knowledge, we will take immediate steps to delete that data and terminate the relevant account. If you have reason to believe that a minor has registered on our platform, please notify our customer support team immediately.
rm1131 fully supports online child protection initiatives and works with the relevant authorities to ensure our platform remains free from underage users.
Rm1131 reserves the right to modify this Privacy Policy at any time. Any material changes will be communicated to you via an in-platform notification or the email registered to your account at least seven (7) days before the changes take effect.
The "Updated" date shown at the top of this document indicates when the latest version of this Privacy Policy came into effect. You are encouraged to review this page periodically to stay informed of rm1131's latest privacy practices.
Your continued use of the rm1131 platform after the effective date of any amendments constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how rm1131 handles your personal data, please contact our team through the following channels:
The rm1131 data protection team will respond to your enquiry as soon as possible, typically within one to three business days. For more complex data rights requests, processing may take up to thirty (30) business days.
For privacy inquiries requiring immediate attention, please include "Data Privacy Inquiry" in your message subject line so our team can prioritize it: [email protected]